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Integrated Advocacy Services

Liverpool City Council · North West · up to £3,707,890

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What the buyer wants

Liverpool City Council seeks a provider for Integrated Advocacy Services to deliver statutory and non-statutory advocacy, supporting individuals under various health and social care laws, focusing on independent, tailored, and outcome-focused support.

Liverpool City Council commissions an Integrated Advocacy Service to provide a comprehensive portfolio of statutory and non-statutory advocacy provision, including Independent Health Complaints Advocacy (IHCA). The service is required to support the Council in meeting its statutory obligations under the Care Act 2014, Mental Capacity Act 2005, and Mental Health Act 1983, ensuring eligible individuals receive independent

advocacy as mandated.

In addition to statutory functions, the service will deliver flexible, non-statutory, issue based advocacy to address unmet need, ensuring that individuals who do not meet formal eligibility criteria can still access proportionate, independent, and person-centred support.

The service will enable individuals to express their views, wishes, and preferences, safeguard their rights, and actively participate in decision-making processes that affect their lives. Particular focus will be given to individuals who experience substantial difficulty

in understanding, retaining, or communicating information, and who lack an appropriate person to support their involvement. The provider will ensure advocacy interventions are independent, tailored, and outcome-focused, promoting inclusion, equity of access, and improved wellbeing.

How Tenderoo reads it

The notice reads as suitable for a small or medium-sized firm: the scope, value and requirements are within reach of a business of that size.

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