HH108-27-HB Adult Social Care Commissioning Flexible Framework
NHS Highland · Scotland · up to £2,421,000,000
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What the buyer wants
NHS Highland is reopening its Flexible Framework Agreement for Adult Social Care Services across Highland, covering care at home, residential and nursing care, registered day care, and supported living services with various sub-lots. New contracts will start from 1 July 2027. Admission to the framework does not guarantee contract awards or minimum volumes.
NHS Highland, acting as the Lead Agency for Integrated Health and Social Care for Adults on behalf of the Highland Health and Social Care Partnership (HHSCP), is reopening its established Flexible Framework Agreement for the provision of Adult Social Care Services across the Highland Council area.
This framework reopening will allow:
existing framework providers to apply for admission to additional service lots; and potential new providers to apply for admission to the flexible framework.
The services covered by the framework are:
Lot 1: Care at Home Services
Sub Lot 1A: Care at Home
Sub Lot 1B: Enhanced Responder Service
Sub Lot 1C: Specialist Overnight Service
Lot 2: Residential and Nursing Care Home Placements
Lot 3: Registered Day Care Services
Lot 4: Supported Living Services
Sub Lot 4A: Supported Living
Sub Lot 4B: Housing Support
Sub Lot 4C: Home-Based Respite
Sub Lot 4D: Waking Night Responder Service
New Contracts awarded under this existing flexible framework are expected to commence on 1 July 2027.
Admission to the flexible framework does not guarantee the award of any contract, nor any minimum volume or value of business to providers.
Description as published on Find a Tender: read the official notice.
How Tenderoo reads it
This is a framework agreement: a place on it puts you on the buyer's approved list, which they call work off from over the term. It is not a single job, and a small firm can hold a place alongside national suppliers.
The notice reads as suitable for a small or medium-sized firm: the scope, value and requirements are within reach of a business of that size.
Services required
- Health and social work services
- Residential nursing care services
- Daycare services
- Other community, social and personal services
Lots
- Care at Home (up to £140,000,000) — Lot 1: Care at Home Services Sub Lot 1A - Care at Home Provision of personal care and support services to adults living in their own homes, enabling individuals to maintain independence, achieve agreed outcomes and remain safely within their local community. Sub Lot 1B - Enhanced Responder Service A rapid, responsive and flexible short-term service supporting adults living in the community and individuals requiring support following hospital discharge. The service aims to facilitate timely discharge, reduce delays within the health and social care system, improve patient flow and support people to remain safely in their own homes pending longer-term care arrangements. Sub Lot 1C - Specialist Overnight Service A specialist overnight care service providing planned and responsive night-time support. Services may include personal care, continence support, welfare checks, reassurance visits, sitting services and urgent response interventions. The service supports individuals and carers to remain safely at home and seeks to avoid unnecessary hospital admissions whilst facilitating discharge where overnight support is required.
- Residential and Nursing Care Home Placements (up to £595,000,000) — Lot 2 Residential and Nursing Care Home Placements Provision of residential and nursing care home placements for adults who require accommodation and care within a regulated residential or nursing care setting. Providers must have access to and operate from appropriately registered care home premises capable of delivering residential care, nursing care, or both, in accordance with Care Inspectorate registration requirements.
- Registered Day Care (up to £16,000,000) — Lot 3 Registered Day Care Provision of registered day care services delivering social, wellbeing, support and community-based opportunities for adults who require structured daytime support. Providers must have access to and operate from appropriately registered premises suitable for the delivery of day care services in accordance with Care Inspectorate registration requirements.
- Supported Living (up to £460,000,000) — Lot 4: Supported Living Services Sub Lot 4A - Supported Living Provision of person-centred support enabling adults to live independently within their own tenancy or accommodation whilst achieving identified personal outcomes. Sub Lot 4B - Housing Support Provision of housing-related support to help individuals maintain accommodation, develop independent living skills and sustain successful tenancies. Sub Lot 4C - Home Based Respite Provision of respite support services delivered within an individual's home environment to provide planned relief and support to unpaid carers whilst maintaining continuity of care. Sub Lot 4D - Waking Night Responder Service A specialist overnight responder service delivering planned and responsive waking night support to individuals living within community and supported living environments. The service provides overnight monitoring, welfare checks, personal support, emergency response and reassurance to enable individuals to remain safely in their own accommodation and reduce the risk of crisis interventions.
Key facts
- Buyer: NHS Highland
- Estimated value: up to £2,421,000,000
- Deadline: 31 December 2026
- Location: Scotland
- Published on: Find a Tender — read the official notice
- First seen by Tenderoo: 2 October 2026
- CPV: 85000000, 85144100, 85312100, 98000000
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