Customer Experience Measurement Solution
CalMac Ferries Limited · UKM
This tender has closed (deadline was 13 August 2026). Similar contracts are published all the time — see the live consultancy & professional services tenders or get alerts so you hear the day the next one lands.
What the buyer wants
CFL are looking to partner with a Supplier who will not only provide the technology to apply best practice Customer Experience measurement but will also support the full customer research framework and leverage advances in AI to ensure we obtain rich and actionable summaries of our customer feedback.
Key facts
- Buyer: CalMac Ferries Limited
- Deadline was: 13 August 2026
- Location: UKM
- Published on: Find a Tender
- CPV: 79342310