Voids & Minor Works Framework
Bernicia Group · North East
What the buyer wants
Bernicia Group seeks qualified contractors for void property refurbishment and minor works across its housing portfolio in North East England, focusing on bringing vacant properties up to lettable standards and undertaking various minor refurbishment projects.
Bernicia Group is seeking to appoint a suitably qualified and experienced contractor(s) to deliver a comprehensive range of void property refurbishment and minor property works across its housing portfolio throughout North East England.
The contract will include the completion of works required to bring vacant properties up to Bernicia's Lettable Standard, enabling properties to be re-let as quickly and efficiently as possible. Works may include repairs, compliance-related activities, refurbishment, decoration, kitchen and bathroom replacements, electrical and plumbing works, flooring, external works and general building repairs.
In addition, the contractor shall undertake a range of minor property works and refurbishment projects, including but not limited to kitchen and bathroom renewals, damp and mould remediation, fire safety improvements, fencing, adaptations, communal area improvements, environmental works and other planned or reactive property improvements.
The successful contractor(s) will be expected to work collaboratively with Bernicia to deliver high-quality workmanship, excellent customer service, value for money and continuous improvement. Performance will be monitored through key performance indicators relating to void turnaround times, quality, customer satisfaction, health and safety, sustainability and social value delivery.
The contract may be awarded to a single supplier or multiple suppliers and will operate using the NHF Schedule of Rates. The contractor(s) shall provide suitably skilled resources, robust supply chain management and responsive service delivery to support Bernicia's operational and strategic objectives.
The contract will be for an initial term of two (2) years, with the option to extend for a further period of up to six (6) years in increments of not less than twelve (12) months, subject to satisfactory performance and continued business need.
How Tenderoo reads it
This is a framework agreement: a place on it puts you on the buyer's approved list, which they call work off from over the term. It is not a single job, and a small firm can hold a place alongside national suppliers.
Services required
- Refurbishment of run-down buildings
- Overhaul and refurbishment work
- Refurbishment work
What you will need to show
- Provide skilled resources and supply chain management — Suppliers must provide suitably skilled personnel and manage their supply chain effectively to meet operational and strategic objectives.
- Demonstrate experience in void property refurbishment and minor works — Suppliers should be suitably qualified and experienced in delivering void property refurbishment and minor property works.
- Respond on quality and KPI monitoring — Suppliers must address how they will ensure high-quality workmanship and monitor performance through key performance indicators.
- Respond on health and safety management — Suppliers must explain their approach to health and safety management in delivering the works.
- Respond on sustainability and environmental management — Suppliers must provide information on how they will manage sustainability and environmental considerations during the contract.
- Respond on social value delivery — Suppliers must explain how they will deliver social value as part of the contract.
Lots
- Lot 1
Key facts
- Buyer: Bernicia Group
- Location: North East
- Published on: Find a Tender
- First seen by Tenderoo: 17 September 2026
- CPV: 45262690, 45453000, 45453100
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