UK 777 IT Onsite Operations and Infrastructure supporting services
British Council · UK-wide · up to £1,233,333
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What the buyer wants
Provision of onsite IT operations and infrastructure support services for British Council UK headquarters and offices, complementing the Digital and Technology team, with a contract duration of 3 years plus optional extensions.
The requirements and scope of this tender include the British Council's UK headquarters and all UK-based offices. The supplier shall provide End User Computing (EUC) and on-site IT support services for the British Council's UK estate, primarily residing at Stratford, with a physical presence in Manchester and primarily remote support for Belfast, Cardiff, Edinburgh, and Coventry site, with occasional site visits as required.
Complementing the British Council Digital and Technology team (D&T), the supplier will deliver hands-on, desk-side, and infrastructure support where remote resolution is not feasible by either our Global Service Desk (GSD) or Central Infrastructure Team (CIT). The Contract awarded will be for a duration 3 years with an option for extensions of up to 4 additional annual extensions.
As a first step, interested suppliers are required to complete and sign the Non-Disclosure Agreement (NDA) and Annex 2, the Procurement-Specific Questionnaire. Upon receipt of the completed and signed documents, the British Council will provide access to the full tender pack and all relevant supporting documentation.
How Tenderoo reads it
The notice reads as one for a larger supplier: check the value, the geography and the requirements before committing time to it.
Services required
- IT services: consulting, software development, Internet and support
What you will need to show
- Signed Non Disclosure Agreement (NDA) and Annex — Suppliers must complete and sign the NDA and its annex as a prerequisite to access the full tender documentation.
- Completed Procurement Specific Questionnaire — Suppliers must complete and sign the Procurement Specific Questionnaire to proceed with the tender process.
Documents to submit
- Non Disclosure Agreement (NDA) and Annex
- Procurement Specific Questionnaire
Lots
- Lot 1 (up to £1,233,333)
Key facts
- Buyer: British Council
- Estimated value: up to £1,233,333
- Deadline: 9 November 2026
- Location: UK-wide
- Published on: Find a Tender
- First seen by Tenderoo: 29 September 2026
- CPV: 72000000
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