The Provision of OBSIDIAN Support
Ministry of Defence · UK-wide · up to £2,375,000
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What the buyer wants
Provision of a 24-month support, maintenance, and training contract for the OBSIDIAN Electronic Surveillance system used by the Field Army, including maintenance, repairs, updates, training, and performance reporting.
This procurement seeks a 24-month support, maintenance, and training contract for the OBSIDIAN Electronic Surveillance (ES) system, a critical Electromagnetic Spectrum (EMS) exploitation capability used by the Field Army. The contract will run from February 2027 to February 2029.
The contractor will provide full in-service support, including routine maintenance, break/fix repairs, and software and firmware updates. The contract also includes annual trainer recertification, user training, secure connectivity support for deployed and home base operations, OEM liaison, engineering assurance, and quarterly performance reporting.
Suppliers must ensure full operational availability of OBSIDIAN systems, compliance with MOD safety and environmental standards, and delivery of all training and connectivity requirements.
How Tenderoo reads it
The notice reads as one for a larger supplier: check the value, the geography and the requirements before committing time to it.
Services required
- Support and maintenance services
- Training services
- Software and firmware updates
- Performance reporting
What you will need to show
- Compliance with MOD safety standards — Suppliers must comply with Ministry of Defence safety standards relevant to the OBSIDIAN system and its operation.
- Compliance with data protection laws — Suppliers must ensure compliance with applicable data protection legislation in relation to secure connectivity and system operations.
- Provide quarterly performance reporting — Suppliers must deliver quarterly reports on the performance of the OBSIDIAN system support and maintenance.
- Provide annual trainer recertification and user training — Suppliers must provide annual recertification for trainers and user training as part of the contract.
- Provide OEM liaison and engineering assurance — Suppliers must liaise with the original equipment manufacturer and provide engineering assurance for the system.
Lots
- Lot 1 (up to £2,375,000)
Key facts
- Buyer: Ministry of Defence
- Estimated value: up to £2,375,000
- Deadline: 6 January 2027
- Location: UK-wide
- Published on: Find a Tender
- First seen by Tenderoo: 26 October 2026
- CPV: 75221000
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