The Provision of Firefighter Pension and Administration and Pensioner Payroll Services
Cleveland Fire Authority · England-wide
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What the buyer wants
Provision of comprehensive Firefighters' Pension Administration and Pensioner Payroll Service including pension administration, payroll, member record management, and employer support with a secure platform and continuous improvement.
The Authority requires the provision of a comprehensive Firefighters' Pension Administration and Pensioner Payroll Service for all active, deferred, pensioner and dependant members of the Firefighters' Pension Schemes ("FPS Schemes").
The Provider shall deliver a fully integrated, end-to-end service encompassing pension administration, pensioner payroll, member record management and employer support. The service must be underpinned by a secure and robust pension administration platform, incorporating workflow and document management capabilities, alongside comprehensive member, pensioner and employer support services.
The Provider will be expected to demonstrate a commitment to continuous improvement and innovation throughout the contract term, proactively identifying and implementing opportunities to enhance service quality, efficiency, accessibility and member experience, while ensuring compliance with all relevant legislative and regulatory requirements.
How Tenderoo reads it
The notice reads as one for a larger supplier: check the value, the geography and the requirements before committing time to it.
Services required
- Firefighters' Pension Administration
- Pensioner Payroll Services
- Member Record Management
- Employer Support Services
What you will need to show
- Demonstrate commitment to continuous improvement and innovation — Supplier must show ongoing efforts to improve service quality, efficiency, accessibility, and member experience throughout the contract.
- Compliance with all relevant legislative and regulatory requirements — Supplier must ensure all services comply with applicable laws and regulations relevant to pension administration and payroll.
Lots
- Lot 1
Key facts
- Buyer: Cleveland Fire Authority
- Deadline: 2 November 2026
- Location: England-wide
- Published on: Find a Tender
- First seen by Tenderoo: 22 September 2026
- CPV: 66500000
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