SONI087 IT Systems Implementation & Managed Services
SONI Ltd · up to £3,600,000
What the buyer wants
SONI Ltd seeks a qualified service provider to implement, operate, and manage critical IT systems and services to support its transition to a standalone organisation, including IT service management, service desk, on-site support, device management, and virtual desktop services.
SONI is required by the Utility Regulator, as a result of the recently introduced TSO licence condition 42, to work with EirGrid in establishing a shared Corporate IT working framework, with a view to full IT separation in the future. The transition necessitates the implementation, management and support of a range of business-critical technologies to enable SONI to operate as a standalone organisation while maintaining secure, reliable, and efficient IT Services.
SONI now wishes to appoint suitably qualified and experienced service providers to support the implementation, operation and management of these IT services and systems, including systems implementation, IT service management (ITSM) processes, service desk, and on-site support, laptop rollout and device management, and virtual desktop services.
The scope of services may be required across SONI’s operational and corporate environments and shall be carried out at SONI’s offices in Northern Ireland and, where appropriate, through remote delivery arrangements.
How Tenderoo reads it
This is a framework agreement: a place on it puts you on the buyer's approved list, which they call work off from over the term. It is not a single job, and a small firm can hold a place alongside national suppliers.
Services required
- IT services: consulting
- software development
- Internet and support
- systems implementation
- IT service management (ITSM)
- service desk
- on-site support
- laptop rollout
- device management
- virtual desktop services
Lots
- Lot 1 (up to £3,600,000)
Key facts
- Buyer: SONI Ltd
- Estimated value: up to £3,600,000
- Published on: Find a Tender
- First seen by Tenderoo: 17 September 2026
- CPV: 72000000
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