Live tender

SEND Mediation and Disagreement Resolution Service (MDRS)

Cheshire East Council · North West · up to £440,000

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What the buyer wants

Provision of SEND Mediation and Disagreement Resolution Service to support education, health, and care plans and related disputes, focusing on person-centred approaches and avoiding tribunal hearings.

The MDRS contract is specifically linked to decisions about education, health, and care needs assessments and education, health, and care plans (EHCP), while disagreement resolution services can be used to try to resolve other issues in relation to your child's special educational needs (SEN). The Children and Families Act 2014 and the related Special educational needs and disability code of practice: 0-25 years (SEND code of practice) (DfE, 2015) place an emphasis on the avoidance of disagreements through a person-centred approach to decision-making and open communication between professionals and parents and young people. It is an alternative to a Tribunal hearing and is much quicker and less formal. Mediation enables people to communicate better with each other, and it can help re-build relationships that have broken down. Parents and young people need to consider mediation before they can register an appeal with the first-tier tribunal (special educational needs and disability). Parents and young people will also be able to go to mediation about the health and social care elements of an education, health, and care (EHC) plan.

How Tenderoo reads it

The notice reads as suitable for a small or medium-sized firm: the scope, value and requirements are within reach of a business of that size.

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