SBC1026 For the Provision of CCTV Operatives
Stevenage Borough Council · East of England · up to £2,500,000
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What the buyer wants
Provision of CCTV operatives to provide 24/7 monitoring service at the Hertfordshire CCTV Partnership Control Room in Stevenage, with a contract duration of 3 years plus optional extensions.
Stevenage Borough Council is currently out to procurement for PROVISION OF CCTV OPERATIVES FOR THE HERTFORDSHIRE CCTV PARTNERSHIP CONTROL ROOM
The requirement is for a single contractor to provide a monitoring service within the CCTV control room based in Stevenage on a 24 hour, seven days a week, 365 days a year basis, reporting to the Council’s CCTV Operations Manager.
The current CCTV control room is state of the art, only being built in 2020 and having just completed an operating system upgrade at the end of 2025. In 2025/26 the CCTV systems recorded over 6,000 incidents and provided a large quantity of video evidence to the Hertfordshire Police Service.
The contract period shall run for an initial 3 years with an option to extend to a 4th and 5th year.
TUPE does apply to this contract. TUPE Employee Liability information is currently being worked on. Bidders are to return a completed Undertaking of Confidentiality Form found in the tender pack via correspondence so that the TUPE information can be provided as soon as it is available.
The contract is subject to the following accreditations/licenses: SIA accreditation / NSI Gold / BS7958 / TEA2
Bidders must have a minimum annual turnover of £1million
Details of any conditions of participation can be found within the tender documents.
The use of Lots was considered for this procurement, but determined that it would not be feasible to split this contract.
This procurement is an Open procedure. Organisations wishing to take part in this project are invited to ‘express an interest’ and also ‘opt in’ which will give access to the full procurement documents in the e-tendering system. To access this opportunity please visit
https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home
To be considered as a Tenderer you must complete and submit a Tender by the deadline on the portal. You will need to access the Social Value Portal as well to submit your Social Value offer by the same deadline.
Allow sufficient time to make your return, as Tender (and Social Value) submissions cannot be uploaded and submitted after this return deadline.
Where possible documents are to be uploaded as a PDF and file names should be succinct. Also please ensure all your CDP information is up to date and you provide the most up to date CDP Share Code as part of your submission.
Any questions relating to this procurement must be made via correspondence on the website prior to the deadline for clarifications, in accordance with the procurement documents, and can be addressed to the main contact as shown in the details above.
Stevenage Borough Council reserves the right to cancel the procurement and not to proceed with the contract at any stage of the procurement process. Neither Stevenage Borough Council nor any person on whose behalf of whom this procurement is undertaken is to be liable for any costs incurred by those expressing an interest or tendering for this contract.
How Tenderoo reads it
The notice reads as one for a larger supplier: check the value, the geography and the requirements before committing time to it.
Services required
- Closed circuit television services
What you will need to show
- Compliance with health and safety law — Suppliers must comply with relevant health and safety legislation applicable to the contract.
- TUPE compliance and information — Suppliers must acknowledge that TUPE applies and provide a completed Undertaking of Confidentiality Form to receive TUPE employee liability information.
- Minimum annual turnover — Suppliers must have a minimum annual turnover of £1 million to be eligible to bid.
Documents to submit
- Completed Undertaking of Confidentiality Form
- Tender submission
- Social Value offer submission
- CDP Share Code
Lots
- Lot 1 (up to £2,500,000)
Key facts
- Buyer: Stevenage Borough Council
- Estimated value: up to £2,500,000
- Deadline: 30 November 2026
- Location: East of England
- Published on: Find a Tender
- First seen by Tenderoo: 27 October 2026
- CPV: 92222000
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