Information, Advice & Guidance for RBWM
Royal Borough of Windsor & Maidenhead · South East · up to £124,000
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What the buyer wants
Provision of Information, Advice and Guidance services to residents of Windsor, Maidenhead, and Ascot, delivered through multiple channels including face-to-face, telephone, digital, and community outreach, focusing on timely issue resolution and positive outcomes.
The Royal Borough of Windsor and Maidenhead is seeking a Information, Advice and Guidance (IAG) Service to deliver accessible, resident-focused support across Windsor, Maidenhead, and Ascot. The provider will supply multi-channel provision including face-to-face sessions, telephone support, and digital access, alongside community outreach.
Services must be delivered in accordance with defined volume, performance, and requirements to ensure timely issue resolution, crisis prevention, and positive outcomes for borough residents.
How Tenderoo reads it
The notice reads as suitable for a small or medium-sized firm: the scope, value and requirements are within reach of a business of that size.
Services required
- Information, Advice and Guidance services
- Face-to-face support
- Telephone support
- Digital access support
- Community outreach
Lots
- Lot 1 (up to £124,000)
Key facts
- Buyer: Royal Borough of Windsor & Maidenhead
- Estimated value: up to £124,000
- Deadline: 19 November 2026
- Location: South East
- Published on: Find a Tender
- First seen by Tenderoo: 20 October 2026
- CPV: 85000000
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