HCC - 10/26 - Provision of Domestic Abuse Support within Safe Accommodation
Hertfordshire County Council · East of England · up to £10,500,000
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What the buyer wants
Provision of domestic abuse support services within safe accommodation across Hertfordshire, supporting survivors including adults, children, families and pets, in line with the Domestic Abuse Act 2021.
Hertfordshire County Council is currently out to procurement for the Provision of Domestic Abuse Support within Safe Accommodation
The Service Specification is for the county wide provision of support for survivors of domestic abuse within safe accommodation, in line with the Statutory Duty placed on Local Authorities in the Domestic Abuse Act 2021 (“the Act”).
The purpose of the Service will be to provide safe, trauma informed wrap-around support for adults, children, families and pets fleeing domestic abuse in safe accommodation, enabling safety, recovery and move on into stable housing.
Full details are in the Instructions to Tenderers and Specification, Schedule 1 of the Contract Document
This procurement is an open process. Organisations wishing to take part in this project are invited to ‘express an interest’ and also ‘opt in’ which will give access to the full procurement documents in the e-tendering system.
To be considered as a Tenderer you must complete and submit a Tender by the deadline of 12 noon on the 20th November 2026
Please allow sufficient time to make your return, as Tender submissions cannot be uploaded and submitted after this return deadline.
Please ensure that where possible documents are uploaded as a PDF and that file names are succinct.
Any questions relating to this procurement must be made via correspondence on the website, in accordance with the procurement documents, and can be addressed to the main contact as shown in the details above.
Tenderers should be aware that due to the nature of the Services provided, any Contract formed as a result of this procurement process shall be executed as a deed. Tenderers should seek independent legal advice on the implications of this prior to submitting their Tender, where appropriate.
Please note that the Contract requirements will be subject to available financial resources, supplier performance and flexibility to meet changing demands.
The Council reserves the right at any time to cease the procurement process and not award the Contract or to award only part of the opportunity described in this notice. If the Council takes up this right, then they will not be responsible for or pay the expenses or losses, which may be incurred by any organisation or tenderer as a result.
To access this opportunity please visit https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home
Please Note: The TUPE Employee Liability Information has been provided along with other documentation for this procurement. TUPE related information must be protected as personal data in accordance with the requirements of Data Protection legislation and must also be kept confidential. By clicking on the View Details button and accessing the documentation for this procurement, Tenderers agree:
a) To undertake to treat the information as confidential and commercially sensitive at all times and take all reasonable steps to prevent any inadvertent disclosure to any third party .
b) That under no circumstances will any of the information be disclosed by your organisation to any third party without the Council's prior consent in writing.
c) That the information supplied will be stored securely and destroyed or returned to the Council, after your Organisation's bid has been submitted or you decide not to proceed with a tender submission.
d) That you will indemnify the Council for any losses, arising from your breach or breach by any of your personnel of these confidentiality requirements specified above and data protection requirements in relation to TUPE Employee Liability Information.
e) The requirements above apply whether the supplier uploads a tender response to this procurement or not.
How Tenderoo reads it
The notice reads as one for a larger supplier: check the value, the geography and the requirements before committing time to it.
Services required
- Health and social work services
- Social work and related services
- Social work services with accommodation
- Social work services without accommodation
- Guidance and counselling services
What you will need to show
- Compliance with Data Protection legislation — Suppliers must comply with data protection laws, especially regarding the confidentiality and handling of TUPE Employee Liability Information as personal data.
- Response on TUPE Employee Liability Information confidentiality — Suppliers must acknowledge and undertake confidentiality obligations regarding TUPE Employee Liability Information, including secure storage, non-disclosure, and indemnity for breaches.
Documents to submit
- Tender submission documents
- Access to full procurement documents via e-tendering system
Lots
- Lot LOT-0001 (up to £10,500,000)
Key facts
- Buyer: Hertfordshire County Council
- Estimated value: up to £10,500,000
- Deadline: 20 November 2026
- Location: East of England
- Published on: Find a Tender
- First seen by Tenderoo: 23 October 2026
- CPV: 85000000, 85300000, 85311000, 85312000, 85312300
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