Customer Survey Research Partner
Peabody Trust · UK-wide · up to £1,750,000
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What the buyer wants
Peabody Trust seeks a research partner to conduct annual Tenant Satisfaction Measures surveys and monthly transactional surveys as per regulatory requirements.
Peabody is seeking to appoint a customer research partner through the Government Commercial Dynamic Purchasing System (DPS) RM6216 – Research and Insights to deliver customer feedback and perception research services.
The successful provider will be responsible for delivering Peabody's annual Tenant Satisfaction Measures (TSM) Overall Customer Satisfaction Survey and a programme of monthly transactional surveys across key service areas. The TSM survey is a regulatory requirement and must be conducted in accordance with the methodology and requirements prescribed by the Regulator of Social Housing.
For more information about this opportunity, please visit the eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-London:-Research-and-development-services-and-related-consultancy-services./RHV7H655NU
To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/RHV7H655NU
How Tenderoo reads it
The notice reads as suitable for a small or medium-sized firm: the scope, value and requirements are within reach of a business of that size.
Services required
- Research and development services and related consultancy services
- Research and experimental development services
- Research services
- Research consultancy services
- Survey services
- Telephone survey services
- Survey analysis services
What you will need to show
- Survey methodology compliance — Supplier must demonstrate ability to conduct surveys in accordance with the Regulator of Social Housing's prescribed methodology and requirements for Tenant Satisfaction Measures.
Lots
- Lot 1 (up to £1,750,000)
Key facts
- Buyer: Peabody Trust
- Estimated value: up to £1,750,000
- Deadline: 9 November 2026
- Location: UK-wide
- Published on: Find a Tender
- First seen by Tenderoo: 12 October 2026
- CPV: 73000000, 73100000, 73110000, 73210000, 79311000, 79311210, 79311300
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